Privacy Policy and Cookie Policy

Who we are

Our website address is: https://kingsanctuary.online. We operate a customer service centre. Please contact us by email Monday to Sunday to at privacy@kingsanctuary.online if you have any privacy policy questions or queries.

We respect the privacy of every individual who visits our website or uses our products and services. 

We collect different types of information for different services. Generally, we contact basic Contact Information (Name and Email) for our email newsletter or free reports, and standard payment information to give you access to our Products and Services, in order to support Account creation, log in, Product & Content access, License and Invoice access, and other Account Management Functions. Your data is private by default. We do not track your personal or contact information other than to provide you the service you have signed up for. 

This Privacy Policy is our commitment to transparency in communicating how we collect and process the information that is collected from you, as well as the choices you have with respect to the information.

Agreeing to our Privacy Policy

By using our site, you agree to us using your data in accordance with this Privacy Policy. There are certain services that we may not be able to provide if you do not choose to provide relevant information.  When asked to provide certain personal information you may decline, but where such is necessary to provide a service or feature, your use of that service or feature may be restricted as a result.

This Privacy Policy applies to KingSanctuary.online, the store and the membership area, and any of our other websites, products or services hosted or delivered through other websites.

Your Rights 
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data Retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Who we share your data with

  • We use Paygate, through wooCommerce and WooCommerce Subscriptions to process payments. Any credit card information entered on this site is encrypted and processed by the respective payment processors. https://paystack.com/za/terms?q=/terms 
  • We operate a mailing list using Aweber.com. When you sign up for a free or paid membership, you may be added to a mailing list managed at Aweber. This mailing list is used to send you information about our products and services, discounts and special offers, occasional promotional emails, news and announcements, and other relevant emails . You can unsubscribe from the mailing list at any time by clicking the unsubscribe link in the footer of each email sent. You may also use the unsubscribe link to modify your email preference.
  • WooCommerce WordPress

    Our store and membership is hosted on WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Through the digital access pass plugin hosted on WooCommerce, they provide the membership platform.  Your data is stored through WooCommerce’s data storage, databases and the general application. They store your data on a secure server behind a firewall.

    Payment:

    If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    For more insight, you may also want to read WooCommerce Terms of Service or Privacy Statement (https://woocommerce.com/)

Personal Information

We collect these personal information from you: 

  • Your first name
  • Your last name 
  • Your email address
  • Your password is encrypted, meaning it can not be read or accessed by anyone
  • Your IP address
  • Purchase information: We collect your purchase date, amount paid, coupons used and most recent login dates and times. We do NOT store any of your financial information.  All your payment information is handled by Paygate. Any payment information you enter on this site is encrypted and handled by the payment processors themselves.
  • You can access, change or remove your personal information on the My Profile page at any time. We will delete your account upon your request, when you contact us.

At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your account deleted and forgotten. Please note without an account, you’ll not be able to login to our website and access your products or services.

 

What do we do with your information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also may use your email address for marketing purposes, which you have the option to unsubscribe at any time. You just need to go to the bottom of the marketing email that you receive, and click “unsubscribe” if you wish.

Analytics & Social

This website uses tracking software (Google Analytics) to monitor its visitors to better understand how they use it. The software will save a cookie to the visitor’s computer’s hard drive in order to track and monitor their engagement and usage of the website, but will not store, save or collect personal information.

We also use Facebook & Google Ad-Tracking pixels on our pages for Facebook or Google Retargeting. 

Behavioural Advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.  

You can opt out of targeted advertising by using the links below: 
– Facebook: https://www.facebook.com/settings/?tab=ads  
– Google: https://www.google.com/settings/ads/anonymous  
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads  
– Click “Unsubscribe” from our mailing list at the bottom of the mail

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.  

Do Not Track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

When you signup for our products (free or paid) and services, you will receive emails from us.  

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.

Email Notification

If you signup for our products (free or paid) and services, you will receive emails from us about the products and services that you’ve signed up for. In addition, you may receive occasional promotional emails, special discount offers and other important newsletters, messages and announcements about our products and services.

We respect your privacy. We will never sell, rent, lease or give away your information to any third party. Nor will we send you unsolicited email. You may unsubscribe from our mailing list at any time by clicking the unsubscribe link in the footer of each email sent.

If you’d like to stay on our lists and continue getting emails from us about our products and services, no further action is required.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store–you can read more about how Shopify uses your Personal Information here: https://woocommerce.com/pl/privacy-policy/We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

This website uses cookies to enhance your browsing experience and provide personalized content. By continuing to use our website, you consent to the use of cookies. You can manage your cookie preferences however please note that disabling or restricting certain cookies may impact the functionality and performance of the website.

Our free signup forms for our newsletters and free reports and bonus offers set a cookie to make sure it is not shown to you every time. But we do not track your information in any other way.

Whenever a buyer clicks on an affiliate link from any one of our products or services, a cookie is set on the visitor’s browser, and is used to track the affiliate who referred the visitor to our websites. If the visitor goes on to sign-up or purchase any our products, the affiliate cookie helps us reward the affiliate with any commissions. The cookie contains just the “id” number of the referring affiliate and no other details.

When you login, if you select “Remember Me”,  your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer per email to privacy@kingsanctuary.online

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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